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Cancelations 

In case of a cancelation please give us a 24 hour notice. 

Delays 

Delayed caused by customers will have a $25 fee after 15 minutes. 

Driver has the right to leave premises after a 20 minute delay from customer. 

Extra Hours

SUV: $65 usd per hour

Cadillac: $75 usd per hour

Sprinter: $110 usd per hour

(Based on service requested) 

Required Information 

For any transportation services we ask for 

Flight Number: for tracking airline arrivals and departures

Contact information: cell phone number and email address 

Pick Up and Drop Off

All pick up and drop off must be ready 5 minutes ahead of time. 

Provide pickup locations for any transfers and city tours. 

If pickup/drop off location changes notify driver within 30 minutes before pickup/drop-off. 

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